Applied Stochastic Models in Business and Industry v.27 n.5 2011

ISSN 1524-1904

 

Modern analysis of customer satisfaction surveys: comparison of models and integrated analysis (pages 465–475)

Ron S. Kenett and Silvia Salini

Article first published online: 20 SEP 2011 | DOI: 10.1002/asmb.927

 

Discussion papers

Discussion of ‘Modern analysis of customer satisfaction surveys: comparison of models and integrated analysis’ by Kennett and Salini (pages 476–480)

Christopher McCollin

Article first published online: 18 OCT 2011 | DOI: 10.1002/asmb.923

 

Comment on ‘Modern analysis of customer satisfaction surveys: comparison of models and integrated analysis’ (pages 481–483)

Rainer Göb

Article first published online: 18 OCT 2011 | DOI: 10.1002/asmb.929

 

Rejoinder to ‘Modern analysis of customer satisfaction surveys: comparison of models and integrated analysis’ (pages 484–486)

Ron S. Kenett and Silvia Salini

Article first published online: 18 OCT 2011 | DOI: 10.1002/asmb.926

 

Research Articles

 

Lower convex order bound approximations for sums of log-skew normal random variables (pages 487–502)

Oriol Roch and Emiliano A. Valdez

Article first published online: 27 AUG 2010 | DOI: 10.1002/asmb.853

 

Asymptotic finite-time ruin probabilities for a class of path-dependent heavy-tailed claim amounts using Poisson spacings (pages 503–518)

Romain Biard, Claude Lefèvre, Stéphane Loisel and Haikady N. Nagaraja

Article first published online: 4 NOV 2010 | DOI: 10.1002/asmb.857

 

The augmented semi-Markov system and its asymptotic behaviour (pages 519–530)

V. A. Dimitriou and N. Tsantas

Article first published online: 4 NOV 2010 | DOI: 10.1002/asmb.860

 

Robust designs for Haar wavelet approximation models (pages 531–550)

Xiaojian Xu and Lin Zhao

Article first published online: 5 DEC 2010 | DOI: 10.1002/asmb.861

 

Limit of hazard rate function of coherent system with discrete life (pages 551–556)

Jie Mi

Article first published online: 18 NOV 2010 | DOI: 10.1002/asmb.863

 

Optimal dividend strategies in discrete risk model with capital injections (pages 557–566)

Yidong Wu, Junyi Guo and Lian Tang

Article first published online: 5 DEC 2010 | DOI: 10.1002/asmb.871